Privacy Policy

Last updated: May 2025  •  O5 Plumbing LLC  •  San Antonio, TX

O5 Plumbing LLC ("O5 Plumbing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website at o5plumbing.com or by contacting us for services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you contact us through our website, call us, or request service, we may collect:

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

2. How We Use Your Information

We use the information we collect to:

We do not sell your personal information. We do not share your information with third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies small text files stored on your device to improve your browsing experience, remember preferences, and analyze site traffic. We may also use third-party analytics tools such as Google Analytics to understand how visitors interact with our site.

You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

We may also use remarketing pixels (such as Google Ads or Meta/Facebook pixel) to serve ads to past website visitors on other platforms. These tools collect anonymized data about your visit and do not identify you personally.

4. Third-Party Services

We use certain trusted third-party services to operate our business, including:

These third parties have their own privacy policies governing how they handle data. We encourage you to review them. We do not control how third parties collect or use information beyond what is necessary to provide services.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include secure data storage, limited employee access, and encrypted transmission where applicable.

No method of data transmission over the internet is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain customer information for as long as necessary to provide services, maintain business records, and comply with legal requirements. If you would like us to delete your personal information from our records, please contact us using the information below.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

To exercise any of these rights, contact us at the information provided below.

9. Links to Other Websites

Our website may contain links to other websites including review platforms like Google Business and Facebook, or partner sites. These sites have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Call (830) 293-4141 Financing